10/09/2024 8:21AM CET: we detected an issue that web requests to the main API were not working through one of our customer's message at
10/09/2024 9:07AM CET: we identified at that the issue was related to CORS, but could not reproduce in our automated tests
10/09/2024 9:36AM CET: we found that the issue only affects the /is_alive/ endpoint from a web client that is not on a *.seald.io domain, this falsely leads customers who use this endpoint to believe that the API is down when it is in fact up
10/09/2024 10:00AM CET: we successfully tested a fix in our testing environment at 10:00AM, and diagnosed that the issue dates back from last night's deployment at 10:23PM CET
10/09/2024 10:19AM CET: the production environment has been fixed.